Do you want to return your order, is the packaging broken, or have you accidentally received a wrong order? We are happy to help you find the best solution.


  • 14 days reflection period on our products.
  • Have we made a mistake? We make sure you free receive the correct order.
  • When we have received the order back, we will deliver it 5 working days transfer the money to you.
  • A Getsby MasterCard® Gift Card may only be returned if it is still not activated is.

If you have a question about returning your order, please do not hesitate Contact our Customer Service.